At TIDDLY-POM, we strive to ensure that our customers are satisfied with their purchases. If you are not entirely happy with your purchase, we're here to help.
If you are not completely satisfied with a product, you may be eligible for a refund within 30 days of purchase. To be eligible for a refund, your item must be unused and in the same condition as you received it. It should also be in the original packaging.
To initiate a return, please contact us at [email protected] with your order details. Our support team will guide you through the next steps.
Some items are non-refundable. These items include:
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, a refund will be processed to your original method of payment within 7-10 business days.
If you need to exchange an item for a different size or color, please reach out to us. Exchanges are subject to product availability.
If you have any questions regarding our refund policy or require further assistance, feel free to contact us at [email protected].